Indigo Dentistry Columbia and West Columbia, SC Columbia and West Columbia, South Carolina
Indigo is a private practice with 2 offices in the area, taking new patients at both. You will know what your treatment costs before any of it is scheduled.
“I live in Hartsville, SC and I will drive 75 miles to Columbia. Dr. McCoy cares about her patients’ comfort while you’re under her care.”
Before You Sit Down
Both waiting rooms were furnished like living rooms on purpose. Coffee, natural light, somewhere comfortable to sit. For a lot of people the room is the part that lowers the blood pressure before anything else does.
Why People Stay
Indigo is a private practice rather than part of a corporate group, so nobody upstairs sets a production target for your appointment. In practice that shows up in three ways our patients keep writing about.
A lot of people walk in having avoided a dentist for years. That is treated as a starting point, not a failing. We take a full picture of where things stand, then work through it in an order that makes sense to you.
“There was absolutely no judgment at all.”
You leave the first visit with a written treatment plan, the options explained and financing discussed. Patients regularly tell us they knew their exact co-pay a week before the appointment.
“I knew the exact amount of my co-pay the week before.”
Dr. McCoy is at Northeast Columbia and Dr. Zerener is at West Columbia. You see the same person on every visit, which is how they can remember what worries you and plan around it.
“They make me feel welcomed and remembered.”
What We Do
Both offices handle routine care and the bigger work, so a problem found at a cleaning usually does not mean a referral somewhere else.
Cleanings, exams, digital X-rays and oral cancer screenings, so small problems get caught while they are still small.
Treatment for gum disease, from a full periodontal screening at your first visit through to ongoing therapy on a shorter recall.
Fillings, crowns and bridges to repair teeth affected by decay, wear or a fracture.
Work aimed at how your smile looks as well as how it functions, planned around what you actually want to change.
Clear aligners rather than brackets and wires. Dr. McCoy is Invisalign certified.
Professional whitening, with results and expectations discussed before you start.
Treatment for an infected or badly damaged tooth so it can be saved rather than pulled.
Full and partial dentures, plus relines, for replacing missing teeth. Both are covered by the savings plan discount.
Extractions including wisdom teeth, handled in the office by a dentist you already know.
No Dental Insurance
The practice runs its own savings plan for patients with no dental insurance, so a cleaning and an exam are not something you have to put off. You pay once for the year and the preventive work is already covered.
Then 20% Off
We also accept CareCredit if you would rather spread a larger treatment over time. This plan cannot be combined with any other discount or dental insurance.
$460 per adult, per year
$350 per child, per year. Coverage runs 365 Days from your start date.
Included Every Year
Insurance
There is very little we do not take, so the names below are examples rather than the whole list. Call or send the form and the front desk will verify your specific policy before you come in.
and other smaller carriers
Medicare supplement plans. We are in-network with supplement plans from Aetna, UnitedHealthcare, Blue Cross Blue Shield and Humana. Send us your policy details and we will confirm your coverage and help you use the full benefit.
What we cannot take. We do not participate with Medicaid or with a few federal plans. We would rather tell you now than after you have taken time off work.
Your Dentist
Both studied at the University of South Carolina before dental school, and both have been practicing here long enough that most of their patients arrive by word of mouth. Each of them spends one day a week at the other office, so the front desk will confirm who you are booked with when they call.
Usually Northeast Columbia
A South Carolina dentist who has put many hours into root canal work, so most of it stays in the office.
Usually West Columbia
A teacher before he was a dentist, which shows in how much of an appointment he spends explaining it.
What Patients Say
Dr. McCoy has a genuine bedside manner that cannot be taught, and that in itself is so appreciated. I have had three visits thus far, and I am thoroughly pleased.
I hate needles and the drill and let me tell you it was a surprisingly pleasant experience. Indigo is the first dentist office in Columbia where you are not just a patient but also a friend.
I felt welcomed from the moment I walked in. The dental assistant and doctor were equally attentive to my needs, everything on my treatment plan was explained to me in detail.
Your First Visit
The first appointment is a full one rather than a quick look, because a treatment plan is only worth anything if it is built on the whole picture. Here is the order it runs in.
Reception walks you through the paperwork and takes your medical history. Nobody rushes this part.
A full series of digital X-rays, then a periodontal screening with the hygienist so we know where your gum health actually stands.
The dentist examines your teeth and gums thoroughly, asks about your habits and listens to whatever has been bothering you.
You leave with a written treatment plan, your options explained, financing discussed and your next appointment booked. You will know what things cost before you agree to anything.
Where to Find Us
Pick whichever is closer. Both run Monday through Thursday, and West Columbia opens an hour earlier on Thursdays if you need to come before work.
Northeast Columbia
West Columbia
Before You Call
Still not sure? The front desk is happy to answer a question without booking you anything. Call (803) 736-9991 for Northeast Columbia or (803) 796-9312 for West Columbia.
Yes, at both offices. Send the form and the front desk will call you back to get you on the schedule.
That is a large share of the people who walk in, and it is not something you will be lectured about. We start with a full picture of where things stand, then work through it in an order that makes sense.
Almost certainly. We are in-network with nearly every insurance company, so rather than check a list, send the form or call and the front desk will verify your specific plan before you come in. The one thing we cannot take is Medicaid, along with a few federal plans.
Our in-office savings plan is $460 a year for an adult and $350 for a child, and it covers 2 cleanings, 2 exams, 2 fluoride treatments, 2 oral cancer screenings, a full set of X-rays and an emergency exam, with 20% off most other treatment. Coverage runs 365 Days from your start date. It cannot be combined with dental insurance or another discount. We also accept CareCredit.
Yes. You get a written treatment plan with your options and the cost, and we go through financing before anything is scheduled.
Twice a year for most people. Patients being treated for gum disease usually come 4 times a year, and we will explain why if that applies to you. Children should be seen by their first birthday or when the first tooth appears.
The office uses digital X-rays, which carry less radiation than you already get from a normal day of being outside. They show cavities, infections and bone loss that an exam on its own cannot.
Whichever is closer. Dr. McCoy is usually at Northeast Columbia on Alpine Circle and Dr. Zerener is usually at West Columbia on Medical Circle, and each of them spends one day a week at the other office. Pick the office you want on the form and the front desk will confirm who you are booked with when they call.
Accepting New Patients
Send the form and the front desk calls you back during office hours to find a time that works. Nothing is booked until you say so.
Request My AppointmentOr call (803) 736-9991 for Northeast Columbia, (803) 796-9312 for West Columbia.